Feedback and complaints

Tell us how we are doing

A complaint, a compliment or a suggestion — we want to hear it. It goes straight to our compliance team and into our feedback register, and you can stay anonymous if you prefer.

What would you like to tell us?

This is a

Your feedback

Only the description is needed — the rest helps us find the right people.

It is about (optional)

Participant it relates to (optional)If this is about a particular person's supports.

Staff member or service involved (optional)

Where (optional)A home, an office, a suburb.

When (optional)A date, or roughly when.

Your feedback or suggestion (optional)

Rate your experience

Optional — 1 is poor, 5 is excellent. Skip any that do not apply.

Service (optional)

Quality of work (optional)

Value for money (optional)

Professionalism (optional)

Needs met (optional)

Overall (optional)

Would you recommend Affective Care? (optional)

About you

You can stay anonymous. If you do, we cannot come back to you about it.

I would like to stay anonymous

I am a (optional)

Your name

Organisation (optional)

Email (optional)

Phone (optional)

Please contact me about this

Prefer to talk? Call 1300 615 193, monday to friday, 9am – 4pm. Complaints can also go directly to the NDIS Commission on 1800 035 544.