Empower Lives with Heart
Empower Lives with Heart
Rapid NDIS discharge support across Sydney, the Central Coast and the Hunter, coordination, care and housing, organised fast.
NDIS registered
Hospital to home
15 min
Free intro call
No paperwork to start
Discharge shouldn’t stall waiting for supports. We start planning the day you call.
Coordination, care, high intensity supports, therapy and housing under one roof fewer handoffs, fewer gaps.
Leaving hospital is emotional, not just logistical, our psychology-led team plans for both.
We work directly with discharge planners and social workers, in the language wards use.
Hospitals need beds; families need certainty; participants need a life to come home to. Founded by a registered psychologist, Affective Care plans discharges around all three with the person’s wellbeing leading every decision.
We assess quickly; needs, risks, home suitability and what the treating team advises.
We build the discharge package; supports, equipment, housing and therapy with the discharge planner, family and NDIA.
We’re there on day one and after adjusting supports as real life at home shows what’s working and what needs to change.
Whether you’re leaving a rehab unit, a mental health admission or an acute ward, discharge support is shaped around what happens next for you, not just what happened in hospital.
Structured transitions from brain injury units, supports, therapy and routines rebuilt for life after rehab.
Home setup, equipment and personal care rosters including high intensity supports ready before you leave the ward.
Psychosocial discharge planning after an inpatient admission, steady supports that reduce the risk of readmission.
High intensity daily supports, tube feeding, wound care, catheter management delivered by trained workers at home.
Medically ready but stuck in hospital waiting on supports? That’s exactly the delay we exist to break.
NDIS registered provider audited against the NDIS Practice Standards, including high intensity supports.
Registered for Assist-Life Stage/Transition, Support Coordination, Daily Tasks/Shared Living and more.
Experienced with Sydney hospital discharge teams and social workers (verify referral relationships).
Multilingual, culturally inclusive team; English, Arabic and Mandarin.
One provider, the whole discharge package, organised in parallel, not one piece at a time, so nothing holds up the day you leave.
Support coordination including Specialist Level 3 for complex, high-risk discharges driving the whole transition.
Short and medium term accommodation (STA/MTA) when home isn’t ready, and SIL options for the long term.
Personal care through to high intensity supports tube feeding, wound care, catheter management up to 24/7.
Psychology, OT, speech pathology and behaviour support picking up where the inpatient program left off.
Assistive technology, equipment and home modification coordination arranged before discharge, not after.
Clear communication with family and carers throughout you’ll always know what’s organised and what’s next.
Hospital names are descriptive of where participants discharge from, not affiliations.
These are hospitals we commonly work with; we support NDIS discharges from any public or private hospital in our regions.
Nobody should stay in hospital because supports weren’t ready and nobody should go home to an unsafe gap. Our commitment: honest timelines, relentless follow-through, and a person at the centre of every decision, not a bed number.
Discharge isn’t one-size-fits-all. We build the option that’s actually safe:
Call from the ward, the waiting room, or home, we take it from there.
The earlier we’re in, the smoother it goes. We’ll assess needs and liaise with the hospital team same-week.
Supports, housing, equipment and therapy organised in parallel honest timelines shared with everyone.
Supports start on discharge day then we review in the first weeks and adjust as home life settles in.
We know a delayed discharge costs everyone the patient most of all. Send the referral and we’ll respond within one business day with what we can mobilise and honest timeframes for the rest.
We accept complex, high intensity and psychosocial discharges, including participants without safe housing.
NDIS-registered across the support types discharges actually need coordination, daily personal activities, high intensity, accommodation and therapeutic supports with one contact point for your whole referral.
You don’t have to organise a discharge alone. Call us, we’ll explain what can be arranged, work alongside the The Hills Private team, and keep you and your family informed at every step.
The best discharges are planned early. One call today means supports, housing and therapy ready when the ward says you’re ready.
Rapid response — call today
We plan your exit from hospital so everything is ready on day one: supports, equipment, therapy and a safe place to go. We work alongside the hospital’s discharge planner and social worker, map your NDIS funding, and organise the pieces in parallel so nothing holds up your discharge.
Commonly: Westmead, Liverpool, Sydney Southwest Private, Royal Rehabilitation Centre (Ryde), St John of God Burwood, The Hills Private, Brisbane Waters Private (Woy Woy) and Hunter Brain Injury Service (Newcastle) and we support NDIS discharges from any hospital in our regions. We’re independent of all hospitals listed.
We start planning the day you call and can often mobilise care workers and coordination within days. Honest caveat: some elements NDIA plan changes, equipment orders, housing have their own approval timeframes. We move everything we control fast and give you straight answers on the rest.
That’s one of the most common reasons discharges stall and something we specifically solve. Short Term or Medium Term Accommodation (STA/MTA) can bridge the gap while home is modified or a longer-term option like Supported Independent Living is arranged.
Yes. Hospital stays are often when disability support needs first become clear. We help you and your family understand NDIS access, gather the evidence the application needs, and work with the hospital team, so the process starts from the bed, not after you’re home.
Yes, we’re registered for high intensity daily personal activities (tube feeding, wound care, catheter management and more) and provide Specialist Support Coordination (Level 3) for high-risk transitions, including psychosocial discharges after mental health admissions.
Your NDIS plan has different pieces draw on different budgets: Core funding for daily care, Capacity Building for coordination and therapy, and dedicated STA/MTA funding for interim accommodation. We’ll map your plan and tell you exactly what’s covered before anything starts.
Ongoing psychosocial supports and therapy are exactly what we set up and please know discharge support isn’t a crisis service. If you’re in crisis or at immediate risk, call 000, or Lifeline on 13 11 14 (24/7). For everything else, call us on 1300 615 193.
Understanding your first NDIS plan is easier when you know how each budget works and where different supports are funded. Three budgets, unfamiliar category names, different flexibility rules and real money that only helps if you know how to use it. Here’s the plain-English version. (Completely new to the scheme? Start with our guide to […]
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Understanding the NDIS can feel like learning a new language, especially when you encounter terms like NDIS Improved Daily Living, CB Daily Activity supports, or NDIS capacity building. Many people hear “Improved Daily Living” and assume it simply means getting day-to-day support. In reality, its purpose is completely different. NDIS Improved Daily Living sits within Capacity Building […]
......Discharge is the beginning, not the end. Our Support Coordination keeps your plan working long after you’re home, Supported Independent Living offers a permanent housing path, and our psychology, OT and speech teams continue the therapy your recovery started; see our Discharge guide for the full picture.
NDIS Hospital Discharge Support — Refer or Enquire
