Empower Lives with Heart

Registered NDIS Provider

Talk to a Counsellor, Anywhere in Australia

Warm, confidential telehealth counselling by secure video or phone for individuals and families, Australia-wide.

Talking with Counsellor

Registered NDIS
Provider

15 min

Free intro call
No paperwork to start

Why Us

Why Sydney Chooses Affective Care

AFCR-Landing_Page-SIL

Anywhere in Australia

Talk to a counsellor by secure video from home, work or regional Australia.

Psychology-led

Warm & Judgment-Free

A safe, confidential space to talk, at your own pace.

all ages

Multilingual Team

Counsellors across languages, including English, Arabic and Mandarin.

Support for Children, Adults and Older Adults

No Waitlist

Start sooner, with immediate availability and no long waits to be seen.

THE PSYCHOLOGY-LED DIFFERENCE

One Team, Joined-Up Support

Telehealth brings warm, confidential counselling over a secure video link. You choose a private space; we bring a qualified counsellor who listens, supports and helps you find practical ways forward.

Getting started: a free call, then we match you with a counsellor.

Your sessions: secure video (or phone), from wherever you’re comfortable.

Moving forward: practical strategies and support at your own pace.

Telehealth video calling
WHO IT SUITS

Who Telehealth Counselling Suits

Telehealth counselling makes support easier to reach wherever you are in Australia, and whatever you’re going through.

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Rural & Regional

Quality counselling without the long drive to a clinic.

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Busy Adults & Parents

Fit sessions around work, family and daily life.

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NDIS Participants

Counselling support where it’s included in your plan.

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Limited Mobility

Support at home when getting out is hard.

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Young People

Flexible online sessions, with family involved where helpful.

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Multilingual Clients

Talk with a counsellor who speaks your language.

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Privacy-Conscious

Confidential support from your own private space.

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Carers

Support for the people who care for others.

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Anyone Feeling Stuck

A space to talk things through and move forward.

BUILT ON TRUST & PROFESSIONAL STANDARDS

The Credentials, in Plain Terms

RD
Rita Dagher
Registered Psychologist • CEO

A psychology-led practice, so counselling is warm as well as professional.

National_Disability_Insurance_Scheme
NDIS Certified_col
Ahpra and National Boards
Australian Counselling Association (ACA)
Occupational Therapy Australia
Australian Physiotherapy Association (APA)
NSW Education Standards Authority
speech_pathology

Sessions delivered by qualified counsellors (and psychologists where relevant).

NDIS-registered provider working to the NDIS Practice Standards.

Confidential, evidence-informed and person-centred.

Culturally inclusive, multilingual team (English, Arabic, Mandarin).

OUR HAPPY PARTICIPANTS

Support That Reaches You, Wherever You Are

What we help with

What Counselling Can Help With

Warm, supportive counselling for a range of everyday concerns always at your pace, never one-size-fits-all.

Anxiety & Worry

A space to understand and manage anxiety and worry.

Low Mood

Support through low mood and feeling flat.

Stress & Burnout

Ways to cope with stress, overwhelm and burnout.

Grief & Loss

Compassionate support through grief and loss.

Relationships

Communication, boundaries and connection.

Life Changes

Adjusting to change, transitions and uncertainty.

ONGOING SUPPORT
Ongoing, coordinated support.
AUSTRALIA-WIDE

Counselling, Right Across
Australia

All you need is a private space and an internet connection.

States & Territories
City & Regional

Looking for a counsellor near me?

If you can’t find the right counsellor near you, telehealth brings one to you anywhere in Australia.

Telehealth brings warm connection

About / Our Commitment

Affective Care is a psychology-led, emotionally-centred practice. Telehealth lets us bring warm, confidential counselling to people across Australia including those who can’t easily reach a clinic with respect and genuine care.

Video phone privacy

Video, Phone & Your Privacy

Sessions run the way that suits you:

  • Secure video from your own device.
  • Phone sessions where video isn’t possible.
  • Private and confidential, wherever you are.
Telehealth funding

Funding: NDIS & Private

  • NDIS: counselling where it’s included in your plan (e.g. Capacity Building).
  • Private: self-funded sessions, with no referral needed.
  • Prefer a psychologist with Medicare rebates? We can arrange that too.
How it works

Getting Started is Simple

Three steps from first call to your first counselling session.

1

Free Consult

Tell us what you need on a free 15-minute call.

2

Get Matched

We match you with a counsellor and set up secure video.

3

Start Talking

Begin telehealth counselling from home, anywhere in Australia.

Ready to Start Telehealth Counselling?

Whether you’re an individual, family member, GP or support coordinator, we make counselling simple. Tell us what’s needed and we’ll match a counsellor and start quickly, anywhere in Australia.

Fill in our short form or call us, we respond quickly and have immediate availability.

telehealth counselling
Telehealth Short Term Tenancy
Telehealth via phone
FAMILIES & PARTICIPANTS

A Space to Talk, from Home

Talk to a counsellor from the comfort of home, on secure video, wherever you are in Australia. Flexible times, multilingual options, and a warm, judgment-free approach.

  • Secure video or phone sessions
  • Confidential and judgment-free
  • Immediate availability, no waitlist
GPs, COORDINATORS & REFERRERS

Simple Telehealth Referrals

Refer with confidence. We onboard quickly Australia-wide, offer multilingual counsellors, and can step up to a psychologist where clinical care is needed.

  • Fast, nationwide onboarding
  • Counsellors and psychologists on one team
  • Clear communication and updates
We're ready when you are

Someone to Talk to, from Anywhere

Book a secure telehealth counselling session, wherever you are in Australia. Warm, confidential and at your pace. Immediate availability, no waitlist.

Mon–Fri · 9am – 5pm · No waitlist

FAQ

Telehealth Counselling: Common Questions

Telehealth counselling means talking with a qualified counsellor by secure video or phone instead of in person. You can have sessions from home or any private space, anywhere in Australia.

If you can’t find the right counsellor near you common in rural and regional areas, telehealth brings one to you online, anywhere in Australia. Call us to get started quickly.

For many everyday concerns, online counselling can be just as effective as face-to-face. We’ll help you decide whether it suits your situation.

Counsellors support you to talk things through and find practical ways forward. Psychologists provide clinical assessment and therapy, and can offer Medicare rebates with a GP Mental Health Treatment Plan. We offer both and can help you choose.

Counselling may be funded through your NDIS plan where included. Medicare rebates generally apply to psychologists (not counsellors) with a Mental Health Treatment Plan, we’ll explain your options.

Yes. Sessions run on a secure platform and are confidential, the same as in-person counselling.

We have immediate availability and no waitlist. Book a free 15-minute call and we’ll match you with a counsellor quickly.

Telehealth counselling isn’t for emergencies. If you’re in crisis or worried about your safety, call 000 now, or Lifeline on 13 11 14 (24/7). You can also contact your GP or nearest emergency department.

Learn More on Our Blog & Newsletter

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PROGRAMS / RELATED SERVICES

Telehealth counselling sits within our psychology-led team. We also offer telehealth psychology, plus psychology, occupational therapy, speech therapy, positive behaviour support and psychosocial recovery coaching many available by telehealth across Australia.

Telehealth Counselling Across Australia — Book a Session

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