Empower Lives with Heart
Warm, confidential telehealth counselling by secure video or phone for individuals and families, Australia-wide.
Registered NDIS
Provider
15 min
Free intro call
No paperwork to start
Talk to a counsellor by secure video from home, work or regional Australia.
A safe, confidential space to talk, at your own pace.
Counsellors across languages, including English, Arabic and Mandarin.
Start sooner, with immediate availability and no long waits to be seen.
Telehealth brings warm, confidential counselling over a secure video link. You choose a private space; we bring a qualified counsellor who listens, supports and helps you find practical ways forward.
Getting started: a free call, then we match you with a counsellor.
Your sessions: secure video (or phone), from wherever you’re comfortable.
Moving forward: practical strategies and support at your own pace.
Telehealth counselling makes support easier to reach wherever you are in Australia, and whatever you’re going through.
Quality counselling without the long drive to a clinic.
Fit sessions around work, family and daily life.
Counselling support where it’s included in your plan.
Support at home when getting out is hard.
Flexible online sessions, with family involved where helpful.
Talk with a counsellor who speaks your language.
Confidential support from your own private space.
Support for the people who care for others.
A space to talk things through and move forward.
A psychology-led practice, so counselling is warm as well as professional.
Sessions delivered by qualified counsellors (and psychologists where relevant).
NDIS-registered provider working to the NDIS Practice Standards.
Confidential, evidence-informed and person-centred.
Culturally inclusive, multilingual team (English, Arabic, Mandarin).
EXCELLENT Based on 15 reviews Posted on Google Kostakis Anastasiou CarerTrustindex verifies that the original source of the review is Google. I really enjoyed my time here. The company made me feel welcome, and the staff were friendly, helpful, and respectful. Everyone treated me with care, and the environment felt positive and comfortable. I appreciate the support and would happily come back again because of how well I was treated.Posted on Google CurtisTsaiawsomeTrustindex verifies that the original source of the review is Google. Professional, reliable and easy to work with. They communicate well and genuinely support participants. Highly recommended.Posted on Google Anthony NechvatalTrustindex verifies that the original source of the review is Google. I have found Affective Care extremely helpful and accomodating with my clients they also Have one of the simplest referral processes and the therapist are easy to contactPosted on Google Absolute Care PlusTrustindex verifies that the original source of the review is Google. We love collaborating with the therapists from Affective Care. This collaboration allows our staff to follow therapy routines ensuring consistency and ongoing progress. Affective Care Allied Health support services have made a huge difference in the daily lives of our mutual participants. Their team is professional, understanding and genuinely committed to helping partcipants reach their goals. Sibel Reagin Co-Founder and Director, Absolute Care Plus Founder and Director, The Phoenix SpectrumPosted on Google Jenny NechvatalTrustindex verifies that the original source of the review is Google. Professional staff who are very knowledgeable and passionate about their workPosted on Google Hala SbatTrustindex verifies that the original source of the review is Google. The team at Affective Care are absolutely amazing. Jessica has been working with a fee of my participants and her work is second to none. Not only does she know her stuff, she's extreme passionate about advocating for her clients!Posted on Google Mini TahaTrustindex verifies that the original source of the review is Google. Joana OT has been friendly and caring working on my goals. I would recommend her.Posted on Google yasminghanijavaid qureshiTrustindex verifies that the original source of the review is Google. Ali Bazzi has been the best Positive Behaviour Practitioner for my son. He always comes prepared with effective strategies and has guided me so well in managing behaviors. His support has truly made my life so much easier, and I feel more confident as a Mother because of his guidance. Ali is professional, caring, and dedicated. I couldn’t recommend him enough!
Warm, supportive counselling for a range of everyday concerns always at your pace, never one-size-fits-all.
A space to understand and manage anxiety and worry.
Support through low mood and feeling flat.
Ways to cope with stress, overwhelm and burnout.
Compassionate support through grief and loss.
Communication, boundaries and connection.
Adjusting to change, transitions and uncertainty.
All you need is a private space and an internet connection.
If you can’t find the right counsellor near you, telehealth brings one to you anywhere in Australia.
Affective Care is a psychology-led, emotionally-centred practice. Telehealth lets us bring warm, confidential counselling to people across Australia including those who can’t easily reach a clinic with respect and genuine care.
Sessions run the way that suits you:
Three steps from first call to your first counselling session.
Tell us what you need on a free 15-minute call.
We match you with a counsellor and set up secure video.
Begin telehealth counselling from home, anywhere in Australia.
Whether you’re an individual, family member, GP or support coordinator, we make counselling simple. Tell us what’s needed and we’ll match a counsellor and start quickly, anywhere in Australia.
Fill in our short form or call us, we respond quickly and have immediate availability.
Talk to a counsellor from the comfort of home, on secure video, wherever you are in Australia. Flexible times, multilingual options, and a warm, judgment-free approach.
Refer with confidence. We onboard quickly Australia-wide, offer multilingual counsellors, and can step up to a psychologist where clinical care is needed.
Book a secure telehealth counselling session, wherever you are in Australia. Warm, confidential and at your pace. Immediate availability, no waitlist.
Mon–Fri · 9am – 5pm · No waitlist
Telehealth counselling means talking with a qualified counsellor by secure video or phone instead of in person. You can have sessions from home or any private space, anywhere in Australia.
If you can’t find the right counsellor near you common in rural and regional areas, telehealth brings one to you online, anywhere in Australia. Call us to get started quickly.
For many everyday concerns, online counselling can be just as effective as face-to-face. We’ll help you decide whether it suits your situation.
Counsellors support you to talk things through and find practical ways forward. Psychologists provide clinical assessment and therapy, and can offer Medicare rebates with a GP Mental Health Treatment Plan. We offer both and can help you choose.
Counselling may be funded through your NDIS plan where included. Medicare rebates generally apply to psychologists (not counsellors) with a Mental Health Treatment Plan, we’ll explain your options.
Yes. Sessions run on a secure platform and are confidential, the same as in-person counselling.
We have immediate availability and no waitlist. Book a free 15-minute call and we’ll match you with a counsellor quickly.
Telehealth counselling isn’t for emergencies. If you’re in crisis or worried about your safety, call 000 now, or Lifeline on 13 11 14 (24/7). You can also contact your GP or nearest emergency department.
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......Telehealth counselling sits within our psychology-led team. We also offer telehealth psychology, plus psychology, occupational therapy, speech therapy, positive behaviour support and psychosocial recovery coaching many available by telehealth across Australia.
Telehealth Counselling Across Australia — Book a Session